Product Order & Purchase Policy

Order Placement :

1. Order Confirmation : When you place an order with PrettyIris Aesthetics, you will receive an order confirmation via email. This confirmation serves as a receipt and includes details of your order.
2. Payment : All orders must be paid for in full at the time of purchase. We accept various payment methods, including credit/debit cards and other secure payment options, as specified on our website.

Shipping and Delivery :

1. Processing Time : We strive to process and ship orders promptly. Standard processing times vary based on the delivery destination :
   • Local Delivery: Processing time is typically within 3 to 6 hours from the time oforder placement, excluding weekends and holidays.
   • International Delivery : Processing time is typically within 24 to 48 hours from the time of order placement, excluding weekends and holidays.
     
2. Shipping Charges : Shipping charges are calculated based on your location and the shipping method selected during the checkout process. You will see the shipping cost before finalizing your order.
   
3. Delivery Details : Customers are to ensure they have entered the correct shipping and delivery address and contact details. Wrong address given is at your discretion.
4. Delivery Times : Delivery times may vary depending on your location and the shipping method chosen. Please refer to the estimated delivery timeframe provided during checkout.

Product Quality and Authenticity :

1. Quality Assurance : PrettyIris Aesthetics is committed to delivering genuine and high-quality skincare products.
2. Product Information : Detailed product information, including ingredients, usage instructions, and any potential allergens, can be found on our website and product packaging. It is essential to review this information before use.
   

Returns and Exchanges :

1. No Returns or Exchanges : Please note that all product purchases made through PrettyIris Aesthetics are final. We do not accept returns or exchanges for any reason.
2. Damaged or Defective Products : In the rare event that you receive a damaged or defective product, please contact our Customer Support team within 48 hours of receiving your order. We will assess the issue and work with you to find a resolution, which may include a replacement or refund at our discretion.
   

Customer Support :

1. Contact Us : If you have any questions, concerns, or require assistance, please do not hesitate to contact our Customer Support team. You can reach us through the contact information provided on our website.
   

Policy Changes :

1. Policy Updates : PrettyIris Aesthetics reserves the right to update or modify this Product Order and Purchase Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.